AlayaCare
The key to better client experience? Improving communication between home-based care providers and clients
Balancing both operational efficiency and delivering exceptional client experience is a constant objective for which home-based care agencies strive. The idea of a one-size-fits-all approach in home-based care is disappearing, as every client has specific and unique needs and preferences that require personalized attention. A client-centered care approach encourages active collaboration and shared decision-making between…
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5 proactive steps to improve the security of your home-based care data
Home-based care agencies face significant challenges in securing sensitive information, especially because of the sheer rise in cyber-attacks and data breaches. Over the last decade, these attacks have increased by 83% in the health care industry, with 2023 witnessing nearly 400,000 health care records breached daily. Health data is a valuable target for hackers, so…
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Why software is crucial in modern caregiving: 10 signs you need an upgrade
Home-based care software: It’s not the first thing on your mind as a caregiver, manager, or administrator focused on providing exceptional care to those who need it. However, the right software solution can transform the way your organization operates, streamlining processes, and freeing up time to concentrate on what truly matters – delivering quality care…
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Guide: Evaluate the security and performance of your home-based care software
Home-based care organizations rely on software that both performs well and has the high capacity and security they need to keep their business running smoothly and protect their data. In the last ten years, data breaches in healthcare have increased by 83%. Cyber-attacks and data breaches could seriously affect your business, so taking the appropriate…
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4 ways First Day Homecare optimizes secondary billing processes with AlayaCare’s Coordination of Benefits
Pediatric private duty nursing agency First Day Homecare faced significant hurdles and inefficiencies in billing secondary insurance claims and multiple payors. The lack of a streamlined solution led to time-consuming and inefficient workarounds and the need to process multiple claims manually for each visit. This process resulted in multiple errors and delays. First Day Homecare…
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5 tips to improve and better utilize your home-based care plans
Poorly managed care plans were in the top 10 complaints from care providers and nurses in home care organizations, according to Home Care Pulse. Home Care Pulse’s podcast episode, Vision: The Home Care Leaders Podcast, featuring AlayaCare’s Senior Product Manager Lorraine Toderdash, featured advice on how to improve and better utilize care plans to increase…
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3 steps to leverage data science in home care
The potential for leveraging data in home care organizations is undeniable. However, as organizations begin to collect and interpret data, navigating this evolving landscape can be daunting. Launching a data science project without the right strategy can often lead to results that don’t meet expectations and leave project managers fielding some tough queries from their…
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What does radical transformation mean for home-based care? Insights from discussions with leaders attending HomeCare 100
‘Radical transformation,’ this year’s theme from the HomeCare 100 Winter Conference in January, prompted many discussions among home-based care leaders and industry experts in the halls of the Fairmont Scottdale Princess. But what does it truly mean, and why did one of the most exclusive home-based care conferences in North America decide to anchor their…
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How do you handle repetitive tasks in home-based care? 5 tips to reduce time on admin tasks and focus more on your clients
57% of home care agencies reported that they spend up to 3 hours a day on administrative tasks such as data entry, tracking patient records, etc., according to a survey conducted by Home Health Care News. In addition, home-based care providers who work in rural areas often must travel long distances to get to their…
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Embracing AI technology to recruit and retain caregivers: HHCN’s Continuum panel highlights
Artificial intelligence (AI) has been around for decades — since 1956, to be exact. However, the recent emergence of OpenAI, ChatGPT, and other large language models (LLMs) have catapulted this technology into the collective consciousness. Now, many in home-based care are wondering how AI can be leveraged in operations, primarily to tackle the ongoing challenge of…
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